Free EU Express shipping * 14 day return period * 18K Gold Plated Sterling Silver

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Returns & Exchanges

Please do email info@finebyyou.com before returning your item so we can look into resolving this before returning. 

We are happy to accept returns of unwanted items (excluding earrings for hygiene reasons) within 14 days of purchase. All items must be returned unworn in their original packaging with proof of purchase. 

If you want to return your order, please contact us and we’ll help you get a return label. Don't forget your order number and the reason why you are returning your product.

Unfortunately, we do not offer free returns for any orders.
Please allow at least 7-10 days for your return to reach us and to be processed.
Note that a standard return cost of 15EUR will be deducted from your refund.

Curently we do not do exchange. If you'd like a new product, please place a new order.

You can of course try on the products, it is after all the best way to know if they fit well or not. But please make sure you don’t actually wear them.
The product should be returned in the same condition you received them, with their tags attached, no dirt / deodorant stains and unwashed.

Refunds is usually processed within 10-14 working days, although during busy periods this may vary.

Please note we will not email you upon receipt of your return. As soon as we have received and taken care of your return, we will email you to confirm that your refund has been issued.

Refunds will always be processed onto the same debit or credit card used for purchase.

We do not accept returns on any sample sale or sale products.

If you would like to return an item you originally bought from one of our A&M Stockists or concessions, please return it directly to them.

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