We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Apple Pay and Klarna.
Unfortunately, we are unable to cancel or amend orders once they have been placed.
Outside of the EU there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Fine By You does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country.
DHL Express offers various delivery options - once your package has been picked up and scanned into their system, you can visit https://dhl.com/ or call them to coordinate a new delivery date or pickup location.
Once you’ve completed your purchase, we will send you an Order Confirmation email. Please check your junk mail or spam folders if you can’t find it. Otherwise, contact customer service.
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